HDFC Life has established an expedited claim settlement framework for families affected by the recent floods in Assam, with the insurer seeking to facilitate faster financial support to policyholders’ nominees and legal heirs. Claims can be initiated by submitting proof of death issued by the local government, police or hospitals.
The company said all claim requests received from people impacted by the floods will be treated as priority cases to enable smooth and hassle-free payouts. Sameer Yogishwar, Chief Operating Officer, HDFC Life, said the company was committed to standing by families affected by the calamity and ensuring priority processing of their claims.
For assistance, claimants can contact HDFC Life’s dedicated claim helpline at 022-68446529, call centre at 022-68446530, WhatsApp at +91 8291890569, or email [service@hdfclife.com](mailto:service@hdfclife.com). Nodal Officer Ruma Konwar can be contacted at 8876517557. Customers can also visit branches in Jorhat, Sivasagar and Golaghat.
In Guwahati, the initiative highlights the growing importance of responsive insurance services during natural disasters. Faster claims processing can provide liquidity to affected families while strengthening customer confidence in Assam’s life insurance market and reinforcing the role of insurers in disaster-related financial recovery.
HDFC Life said the framework is intended to make the claim process simpler and more accessible for affected families.
