Amway India today announced significant enhancements to its Home Delivery operations, reinforcing its commitment to faster, more seamless service for distributors and customers nationwide. Over the past five years, the company has doubled its delivery reach from 8,000 to more than 17,500 pincodes, now covering over 90% of India. During this period, average delivery time has been reduced by 48% from 3.1 days to just 1.6 days while next-day deliveries have increased from 29% to over 55%.
Rajneesh Chopra, Managing Director, Amway India, said the upgraded Home Delivery network has become a strategic pillar supported by stronger national partnerships, a sharper digital backbone and an agile supply chain. Sanjeev Suri, Senior Vice President, highlighted the role of analytics, collaboration and carrier partnerships in strengthening speed, reliability and customer value.
Amway currently operates 23 warehouses, including Pick-to-Light enabled facilities, and fulfills more than 2 lakh home-delivery orders per month with a 99.2% Perfect Delivery Rate. Customers receive real-time tracking through email, SMS and the company website, while a 30-day return policy and doorstep pickup are available across 1,900 pincodes. Looking ahead, Amway plans to enhance the unboxing and delivery experience with premium and sustainable packaging as part of its future-ready logistics strategy.
